Fields Volvo Cars Northfield Frequently Asked Questions (FAQ)
Welcome to Fields Volvo Cars Northfield! This FAQ is designed to help you quickly find answers about our sales, service, parts, and finance departments. Whether you're shopping for a new or Certified by Volvo vehicle, scheduling maintenance, or exploring financing options, you'll find helpful information to make every step of your experience clear and convenient.
Sales Department FAQ
What Areas Does Fields Volvo Cars Northfield Serve?
Fields Volvo Cars Northfield (in the north Chicagoland area) serves Illinois drivers across the North Shore, including Glencoe, Glenview, and Winnetka.
What Services Does Fields Volvo Cars Northfield Provide?
We offer new and Certified by Volvo pre-owned sales, financing, factory-trained service, genuine parts, and trade-in appraisals across all Volvo models.
Can I Sell My Car or Trade-In at Fields Volvo Cars Northfield?
Yes, we accept trade-ins and purchase vehicles directly. Use our online KBB valuation tool, then visit to finalize on your terms.
Does Fields Volvo Cars Northfield Have New and Used Car Specials?
Yes, our dealership regularly updates specials on new Volvo models, pre-owned vehicles, and Certified by Volvo options. Visit our website to view the latest offers and incentives.
Finance Department FAQ
Does Fields Volvo Cars Northfield Offer Financing?
Yes, our Volvo financing department partners with multiple lenders to secure loan and lease terms that reflect your priorities.
How Do I Get Pre-Approved for Auto Financing?
Apply through the secure Volvo finance application on our website to shop with clarity of your options.
Can I Finance a Used Vehicle?
Yes, financing extends to new, Certified by Volvo, and pre-owned vehicles. Our team creates each Volvo finance plan to match the vehicle and the driver.
Does Fields Volvo Cars Northfield Have Lease Offers Available?
Yes, we offer lease specials on select Volvo models throughout the year. Visit our specials page or speak with our team for details.
Service Department FAQ
What Kinds of Auto Maintenance Are Available?
Our service center handles oil changes, brake service, EV battery diagnostics, and Polestar Engineered optimization, all performed by factory-trained technicians using genuine Volvo parts.
How Do I Schedule Service?
Schedule online or call us directly. Volvo Valet pickup and delivery are also available, bringing care to wherever you need it.
How Often Should I Get Auto Service?
Volvo recommends service every 10,000 miles or twelve months. Staying faithful to that rhythm preserves performance, safety, and long-term value.
Parts Department FAQ
Do You Sell OEM Parts?
Yes, we only sell and use OEM Volvo parts, designed to uphold the safety and integrity your Volvo vehicle was built around.
Can I Order Parts Online?
Yes. Genuine Volvo parts, accessories, and tires can be ordered through the Volvo Cars online portal or by contacting our parts team.
Contact
Fields Volvo Cars Northfield
770 Frontage Road
Northfield, IL 60093
- Sales: (847) 831-2100
- Service: 8669710436
- Parts: 8669733590