Volvo

Fields Volvo Cars Northfield

770 Frontage Road Directions Northfield, IL 60093

  • Sales: (866) 968-0880
  • Service: (866) 971-0436
  • Parts: (866) 973-3590
Info

ABOUT Us

Volvo Cars Northfield - A New and Used Car Dealer Serving the Greater Chicago Area


Fields Volvo Cars Northfield is a proud member of Fields Auto Group which has been selling luxury automobiles since 1971.Our particular dealership has been serving the greater Chicago area, including Northfield, Evanston, Chicago, Des Plaines and Skokie since 2004. Fields Volvo Northfield's team of sales and finance experts are uniquely equipped to assist you with a purchase or lease of a new or used Volvo.

Here at Fields Volvo Cars Northfield, we are happy to offer our customers an extensive inventory of new Volvo cars and SUVs for sale near Highland Park, IL featuring popular options like the 2016 Volvo S602016 Volvo S802017 Volvo XC70, and the 2017 Volvo XC90. Whether you are looking for a family-friendly SUV or a sportier sedan, our Northfield Volvo dealership has the Volvo that is right for you. 

Browse our entire inventory of 2017 and 2016 Volvo vehicles online to learn more about the variety of Volvo models available within our showroom and exciting Volvo technology features in each vehicle. In addition to our new inventory, we have a selection of used cars and certified pre-owned Volvo vehicles to fit every budget.

The state-of-the-art Volvo Service Center at Fields Volvo Cars Northfield offers complimentary loaners and will see that your vehicle continues to operate in peak fashion. Our Volvo Auto Parts Department carries a wide range of Volvo auto parts and accessories to help you maximize your driving experience.  

Stop by Fields Volvo Cars Northfield today for a test drive. Our new and pre-owned auto dealership is conveniently located at 770 Frontage Rd. in Northfield. We look forward to continue serving the Northfield Community in beginning their next Volvo adventure.

Fields Volvo Cars Northfield in Illinois is a Proud Member of the Fields Auto Group

Everyone who purchases or leases a vehicle from Fields Auto Group is entitled to complimentary loaner vehicles with Service appointments, as well as free car washes for the life of the vehicle. Our commitment to building long term relationships with our customers has enabled Fields to grow from a single dealership, opened in Evanston, Illinois in 1971, to North America's premier luxury auto group with 29 franchises in 19 locations. Here at Fields Volvo Cars Northfield we specialize in ensuring that our customers get the right Volvo to fit their driving needs, budget and lifestyle.  

In the past, our dealership has won a number of awards, including Volvo's prestigious Platinum Service Award which is based on Service Customer Satisfaction. Our Auto Group has been a proud sponsor of the Chicago Cubs, the Milwaukee Bucks, the Orlando Magic, the Vancouver Canucks and the Athletic Departments of Northwestern University, Marquette University and the University of Wisconsin.  

Fields Auto Group is the title sponsor of the March of Dimes Chef's Auction, the March of Dimes Ray Meyer 3-on-3 basketball tournament, the Luol Deng - Chicago Housing Authority Holiday Toy Drive, as well as an official partner of the Kohl Children's Museum and the host of "The Art of the Vine" which benefits the New Hope For Kids Program of Central Florida. Our charitable initiative has benefited a number of national and local organizations, such as the United Way, the American Heart Association, Misericordia, Light-The-Night Leukemia Walks, the American Red Cross, Catholic Charities, the Salvation Army, the Susan G. Komen Breast Cancer Foundation, Urban Initiatives of Chicago, Alzheimer's Association, Feed the Dream, the Cradle Foundation, Guide Dogs of America and the Anti-Cruelty Society.

The Fields Charitable Foundation not only provides monetary contributions, but also allows not-for-profit organizations to use our facilities for special events and fundraisers. In the past, facilities have been used by Kohl Children's Museum (Touch a Truck), the Boy Scouts of America, the Women's North Shore Cancer Society, the Center on Deafness, the Juvenile Protection Association of Chicago, Center for Enriched Living, various School Districts and the Michael Rolfe Pancreatic Cancer Foundation.

Hear What Our Customers Have to Say

July 22, 2012

I would like to say that my experience at Fields has to be one of the best I've ever had at any car dealership!  Mr. Pritchett was a  consumate professional and a true gentlemen.  I've been to a few dealerships in my time but none were as professional, inviting,and frankly, enjoyable as Fields.  When I was searching for my next vehicle I was hoping/looking for a dealership like Fields.  As an aircraft technician I appreciate quality customer service and technical competence.  Considering the fact that I was buying a used car and not dropping 50 K for a new Volvo and still being treated as a valued customer made me love Fields even more!  When I'm in the market for a new vehicle, I'm going to type in Fields before all others!!!

Paul J. Larson

June 17, 2011

Pat:

I wanted to send you a quick email to let you know that Justin in your service department has been great to work with. I called him from the road when an urgent message showed on my XC90 and I was concerned that my car was undriveable. He put me at ease and let me know what the problem probably was and that I did indeed need to bring it in. It is a tramsmission problem that Volvo is taking care of, that I so appreciate. He has made the inconvenience to me and my business as painless as possible and I so appreciate that with my work schedule and trying to not miss or reschedule my prior appointments. I run my own business and know how important it is to have good people working for you. Justin is a great asset to you. He was able to give me one of your own loaner cars until mine is fixed, which helped me stay on my schedule, which for me is huge.

Thank you again, and wanted you to know he is handling me and probably many of your other clientele very nicely.

Best,
Elizabeth Lisk

March 4, 2011

Dear Mr. Fields:

I had my 2002 Volvo S40 serviced at your dealership last month, and wanted to let you know how pleased I was with my "experience" at your dealership.

My daughter Carlin attends Northwestern, and now is able to have a car with her at school. Shortly after driving the ca out to her over the summer, I brought the car to Fields Volvo for a routine oil change and to meet the Service Manager. At that time I was aware that this Volvo would be requiring a major service and the car would need to be at the dealership for an extended period of time. Your manager advised me to call to schedule the service (which involved replacing the timing belt, among other things), and the dealership would allow me a loaner vehicle, and would do their best to accommodate having the work done within a day, barring some unknown disaster.

I called and scheduled, and last month left Boston on a 6 am flight, took a cab to the car from the airport, and promptly drove to your dealership. Justin Russo was waiting, with a loaner, and immediately got the car in for the appropriate service. The technicians, not surprisingly, found additional issues to be dealt with, and all the work was completed, on time, by the end of the day. I returned the loaner, and in the morning, was able to drive my car to Bloomington to watch my daughter dive at Big Tens. The car runs and sounds great, we have a game plan for additional work to be scheduled for my next trip out, and I am just delighted. Justin paid attention to the details, and worked within my timeline, which I well know is not always possible. (I have 3 Volvos.) I am grateful for his thoroughness, and wanted you to know that I am looking forward to coming back to Fields Volvo in the near future.

Sincerely,
Kathryn I. Oates-Dacey
December 4, 2010

Dear Mr. Ruiz:

I hope this email finds you well. I'm a Volvo owner and have been getting my car serviced at your location on and off for several years now (dating back to the prior owners). I've owned 4 Volvo's now so I'm familiar with the servicing requirements and cost that come with owning a Volvo. I wanted to take this opportunity to praise one of your team members, Justin Russo who recently assisted with a 75,000 mile servicing of my Volvo. when he saw the total cost of the scope of work, Justin took the time to enroll me in your Coupon program which resulted in a $125 savings on the work. He then attached a personal note to my bill (I picked up the car later in the evening) letting me know why he had enrolled me. I can't tell you how far such a gesture, especially in these challenging economic times, matters to customers like myself.

I can easily tell that Justin takes great pride in what he does, something that I believe is hard to find in service roles today. He is courteous, professional, personable and most importantly, looked out for his client's best interest (especially on this most recent service visit). I use Justin every time I visit your location and he goes above and beyond every time (renting me a car with Enterprise when there were no loaners, having someone drive me home, calling with updates on repairs, the list goes on!). Anyway, I hope you will take this opportunity to recognize his efforts in providing me with a great overall customer experience!

I can say with great confidence that you now have a customer for life!

Best regards,
Geffrey Miller

July 22, 2010

Dear Steve:

I was pleased to read your recent letter with pleasure. That is why I take this opportunity to reiterate that I experienced flawless assistance, great attention and superb customer service at Fields Volvo in Highland Park during the time you expertly assisted me with my purchase of the S60 Volvo I currently enjoy with great satisfaction.

The overall experience at Fields Volvo impressed me and I have relayed my personal experience to other perspective buyers. In my opinion, what sets Fields Volvo dealership apart is the presence of a genuine dedication to customer satisfaction and additional care rendered in every aspect of the customer's inquiries.

As a result, I only be delighted to keep recommending Fields Volvo dealership and your splendid services in particular to others.

Respectfully,
Alexander Ivakhnenko

May 4, 2010

Dear Mrs. Hubert:

Thank you for your inquiry of satisfaction. Although I seldom respond, I did want tot take a brief moment and express how happy and impressed I was in my interactions  with Mike Pritchett and Rene Chavez. Every aspect of our transaction was professional and courteous. The price offered for my trade was very fair and I consider the overall value for the Infiniti quite good. I was not prepared to finalize a deal when I arrived but Mike made everything just seem "right". Mike and Rene had to do all of the paperwork themselves as Maria was off and accepted my personal check with credit card guarantee and my promise of bringing title to my trade the following Saturday. Two days afterward, I had a couple of warning lights appear on the Infiniti. I know I purchased it "as is" but I contacted Mike and asked for any consideration he might provide. Mike and Rene agreed to have the vehicle fixed - if reasonable - at your sister Infiniti dealership and provided a loaner for the day. I then took their advice and purchased a warranty with Maria. Overall, a great experience in all respects and I hope, some day, to be in a position to refer others to Mike and Rene. Congratulations on an excellent dealership and again my appreciation to Mike and Rene.
Dan McMenamy

May 4, 2010

Dear Pat:

I am very happy to respond to your communique.

As a member of the 75,000 mile club, I have been pleased by the service and benefits of this membership, especially during these financial times. I have recently presented my 1999 S80 for scheduled maintenance, as well as needed additional service. During these visits, I continue to find the dedication and attentiveness to my needs that I have come to experience with Fields Volvo. I would like to express my appreciation to Mr. Justin Russo, Service Consultant, for his attention and follow-up on parts and keeping me apprised of the service status. This type of thoughtfulness and attention to detail was comforting and exemplifies the quality of service at Fields. I would also like of offer my appreciation to Caesar (service transporter) for safe and comfortable transport.

Please accept my rating of your service area as '5' (your highest rating) for the recent service provided.

Respectfully,
William Tyler

December 14, 2009

Dear Pat:

I just wanted to send you a short note to let you know about some exemplary service I recently received from two of you associates.

Justin Russo went above and beyond the call of duty in getting my car into the service queue and made sure it was taken care of as soon as possible. He was also kind enough to point out some available discounts and I sincerely appreciate that.

Bill Galluzzo has always done a great job taking care of my S80 and this last time was no exception. He has always been honest and straightforward with the repairs necessary over the years.

Both Justin and Bill have built up and maintained the high degree of trust I have for your dealership. They have made it worth the trip to your new location.

Thank you,
Heath Hummel

September 14, 2009

Dear Pat:

I want you to know what a pleasant buying experience it was to work with Steve Farshi at your facility. Neither my wife nor I can think of any other occasion when we were treated with such respect and honesty when buying an automobile.

It is indeed a pleasure doing business with Steve and Fields Volvo. Steve is very professional and knowledgeable about the business. He knows how to be helpful to his customers without turning up the pressure. We appreciate that and look forward to doing future business with Fields Volvo.

We also are aware that company culture starts with its management. We want to thank you, too, for being the kind of manager who makes it possible for Steve to perform his job to the best of his ability and also for managing such an outstanding automobile dealership.

I am also well pleased with your service organization. They were very friendly and were able to answer any questions I had concerning the maintenance of my Volvo.

My wife, and I, will most certainly recommend Fields Volvo to others. I will also give Steve and your dealership the highest ratings on any surveys I am asked to complete by Volvo and Fields Volvo.

Kind regards,
Daniel Sherman

May 29, 2009

Dear Mr. Fields:

All too often customers will write letters to complain about an experience with a business. I have been so impressed, over the years, with your team of service professionals at the Fields Volvo Service Department that I was compelled to write.

I was a customer of the Highland Park dealership before Fields' took ownership. Let me say what an improvement that has been for me. Mr. Fields, in my opinion, auto dealerships are a "dime a dozen" and what differentiates true leadership in any industry is the customer service. Your realization in that vision is apparent in your dealerships' concepts, from complimentary car washes to the food and beverage offered to your customers. The true indication of whether or not I will do business again with anyone, is how I'm treated once the sale is complete. With that said, the service team of Chris, Marco, Dave and Justin at Fields Volvo deserve a "great job" compliment from me and hopefully a monetary bonus from their management teams.

I hope you realize how much they go above and beyond in making your customers feel like their car being serviced is the only problem they are dealing with at that time. Also, they make us feel like part of a family, which makes the unpleasant experience of having our cars serviced a pleasurable one.

Please let Chris, Marco, Dave and Justin know how much I appreciate their efforts. They truly are the difference that gives Fields' its reputation of excellence. Word-of-mouth advertising is assured from me. Thank you for your time and choice of service professionals at Fields Volvo in Highland Park.

Sincerely,
Valerie Gish

February 5, 2009

Dear Mr. Fields:

I am writing this letter to commend you on the professional staff that you have working at your Highland Park Volvo Dealership. I want to share this story with you, regarding the service that I recently received.

This was my first Volvo purchase and after several weeks of searching for the right fit - I came across your dealership. It was a 2005 White S40 which was in impeccable shape, but unbeknownst to me and your dealership, this car had its own agenda. I purchased it on January 24, 2009, and the next day I had to have it towed back to the dealership, so I encountered a rough start right out of the gate (not starting - electrical problems, etc.). Unfortunately, under the circumstances, I count not confidently keep this car without fearing that something else was going to happen, so I had to return it immediately.

During the couple of stressful days that I encountered with this car, I was in contact with your sales staff, Mr. Zoar Avni, and Mr. Rene Chavez. I cannot say enough about them. They assured me that Fields Volvo was about service and they were going to do whatever they needed to do to make this wrong - right. I felt as if they were more concerned with the recent customer relationship we just established than the recent sale. As it turned out, they put me into another Volvo and she is running like a charm.

I am so glad I gave your staff the opportunity to rectify the problem than just have walked away.

I would definitely recommend your dealership, and more importantly, my sales associates, Zoar Avni, and Rene Chavez, to a friend.

Sincerely,
Kelli A. Sullivan



Contact Info

Fields Volvo Cars Northfield

770 Frontage Road
Directions Northfield, IL 60093

  • Sales: (866) 968-0880
  • Service: (866) 971-0436
  • Parts: (866) 973-3590

Hours

  • Monday 09:00 AM - 09:00 PM
  • Tuesday 09:00 AM - 09:00 PM
  • Wednesday 09:00 AM - 09:00 PM
  • Thursday 09:00 AM - 09:00 PM
  • Friday 09:00 AM - 08:00 PM
  • Saturday 09:00 AM - 06:00 PM
  • Sunday Closed

SERVICE HOURS

  • Monday 7:30am - 7:00pm
  • Tuesday 7:30am - 7:00pm
  • Wednesday 7:30am - 7:00pm
  • Thursday 7:30am - 7:00pm
  • Friday 7:30am - 6:00pm
  • Saturday 8:00am - 4:00pm
  • Sunday Closed
;